Information Technology Infrastructure Library (ITIL) is a set of concepts and policies for managing the Information Technology (IT) services (ITSM), developments and operations. ITIL has been adopted by a variety of companies and organizations across the world, including HSBC Bank and Disney.
Continual Service Improvement
This free practice exam features 99 multiple choice questions that will help you prepare for your ITIL examination. This practice exam will help you not only review key information technology concepts and policies, but also familiarize yourself with the ITIL exam format that you will encounter on test day.
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