DSST Human Resource Management Exam Prep - Question List

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1. What type of learning curve begins slowly, with very small learning increments, but generally increases in pace and with larger increments as the learning continues to progress?
  1. An S-curve
  2. Positively accelerating
  3. Negatively accelerating
  4. Stagnant
2.

Which style of interview is also known as a tag-team interview?

  1. Team
  2. Informational
  3. Realistic Job Preview
  4. Panel
3. Of the following, which should be included in a supervisory training program?
  1. Risk management
  2. A rotation through all of the business divisions
  3. Conflict resolution skills
  4. Effective employee training
4.

Isabeau's employer, Catembung Industries, has a no-solicitation rule in effect for all employees. How does this rule affect any potential union organizing inside the company?

  1. No-solicitation rules have no effect upon union organizing.
  2. Unions cannot solicit for membership if there is a no-solicitation rule in effect.
  3. Unions can only solicit for membership with the pre-approval of human resources.
  4. Unions can only solicit for membership via the usage of written communications like memos and letters.
5.

Isabeau is the human resources professional for a small company called Catembung Industries. Isabeau is interviewing Xander for a sales position and she has asked Xander to describe a past situation in which he dealt with a difficult customer, how he resolved the conflict, and what the outcome was. What type of interviewing technique is this?

  1. Informational Interview
  2. Prescreen Interview
  3. Behavior-based Interview
  4. Probing Interview

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