MCDST Desktop Technician Exam Prep - Question List

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16. David has configured a printer on the parallel port and installed the printer software that came along with the printer. The computer is not able to recognize the printer.

Which of the following should he do first to fix this issue?
  1. Check if the parallel port is disabled in the computer’s BIOS.
  2. Try installing updated drivers from the manufacturer’s Web site.
  3. Check the cable that connects the printer to the computer.
  4. Check if the version of Windows XP is updated.
17. David wants to move his e-mail messages from Outlook Express to Microsoft Outlook. Which of the following should you do?
  1. Use the Export function in Outlook Express.
  2. Use the Save As function within Outlook Express and save all messages into a .pst file.
  3. Import the messages into a .pst file. Import the messages into Microsoft Outlook.
  4. Back up the mail messages and restore them in Microsoft Outlook.
18. A user on a particular computer needs to run several applications simultaneously. How should the memory usage for this computer be configured?
  1. The memory should be optimized for system cache so the OS has more RAM available for paging files.
  2. The memory should be balanced between programs and system cache.
  3. The memory should be fully allocated to programs and the system cache should be turned off.
  4. A minimal amount of memory should be given to programs, but the majority of the memory should be devoted to the system cache.
19. You are planning to transfer a user’s settings to a new Windows XP Professional installation using FAST. Which of the following resources must be available to you?
  1. Administrative privileges on the source computer.
  2. Domain Administrator rights on the destination computer.
  3. Domain Administration rights on the source computer.
  4. The user name and password of the user whose state you are transferring.
20. David’s computer was in the standby mode when he accidentally pulled off the power plug. What will happen to any unsaved data on the computer from when it was in standby mode?
  1. Data is saved by default.
  2. Data is saved only if you've configured Standby to save data.
  3. Data will be lost.
  4. Data can be recovered from the temporary files.

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