Six Sigma Black Belt Exam Prep - Question List

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1. Black Belts and Master Black Belts are often tasked with conducting a closed-loop assessment of a Six Sigma methodology or project. This type of formal evaluation is done to ensure that the methodology was followed correctly and to assess its results. The following are questions that are likely asked in this assessment EXCEPT:
  1. what new opportunities developed from the methodology?
  2. what are the project’s pro-forma projections?
  3. how accurate were the SWOT projections?
  4. how were challenged and difficulties assessed?
2. Kaoru Ishikawa worked with other quality professionals such as W.E. Deming to advance quality management. Among his philosophies was for a company to put quality as its greatest priority and not short term profits. Ishikawa is also credited with the development of:
  1. CTQ diagram
  2. kaizen diagram
  3. SWOT analysis
  4. cause-and-effect diagram
3. To capture the Voice of the Customer (VOC), it is important to collect data from a large, representative sample of the target customer base. To collect this data, Six Sigma practitioners can use:
  1. government records
  2. surveys and questionnaires
  3. census data
  4. case studies
4. Design for Test is a design technique that offers a benefit of:
  1. customer satisfaction tests
  2. defect diagnosis
  3. manufacturability
  4. smaller process variation
5. Richard is promised an amount equal to $10,000 in two years if he keeps his investment with his family’s restaurant. He is offered an annual interest rate of 5%. What is the Net Present Value (NPV) of Richard’s investment?
  1. $9,070
  2. $7,090
  3. $9,090
  4. $3,070

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